Refund Policy

PressAnalytica ("we," "us," "our") does not currently sell self-serve subscription plans, and there is no published price list. Access is arranged directly with us, and each install is configured against your publication before it runs.

Where a paid engagement is agreed, its fees, billing terms and any refund arrangements are set out in writing between you and us at that time. Those written terms take precedence over this page.

Because every engagement is scoped individually rather than picked from a plan, refund terms are agreed as part of it. If you believe you are entitled to a refund, contact us and we will review the request against the terms agreed for your install.

Independently of any agreed terms, we will correct billing errors on our side. That includes duplicate charges for the same period, charges taken after an engagement has ended, and amounts charged that do not match what was agreed in writing.

Where a paid engagement is in place, you may end it in accordance with the written terms agreed for it. On cancellation:

• Links and changes already published to your site remain in place and continue to work.
• Your content is left as it stands. There is no plugin to remove.
• No further charges are made after the agreed notice period.
• You can delete your data from your account settings at any time.

To request a refund, email support@pressanalytica.net with the following information:

• Your account email address
• The date and amount of the charge
• The reason for your refund request

We aim to respond to all refund requests within 3 business days. Approved refunds are processed to the original payment method and may take 5–10 business days to appear on your statement.

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of PressAnalytica after any changes constitutes acceptance of the revised policy.

If you have any questions about this Refund Policy, please contact us:

• Email: support@pressanalytica.net
• Website: pressanalytica.net